▼ People Service – enriching and serving our clients, our employees and one another
▼ Accountability – being accountable and responsible to commitments and results
▼ Teamwork – working together to support our team for the greater good
▼ Honesty and Integrity – doing the right things the right way
▼ Innovation – pushing beyond our comfort zones to seek new solutions for ourselves and clients
▼ Transparency – always sharing the “why” and the “outcomes” of things we do
INVERTED ORGANIZATION STRUCTURE
The ▼ over the “i” in our logo represents two important characteristics:
1) The lower-case i de-emphasizes the individual; we win as a team, and we lose as a team. It takes everyone, doing their best to succeed.
2) The upside down triangle, ▼ represents our inverted organization structure. We put our clients and consultants/contractors before ourselves, with management at the bottom of the priority list. Others before ourselves!
These ideas are not new. Think about the brands you know and love. Disney, Southwest Airlines, Ritz-Carlton and Apple are several role model organizations for Valintry. Why? These companies put their customers first by empowering their front-line employees to deliver extraordinary service and an unparalleled experience. Management is at the bottom; their role to support their teams and remove barriers that are disrupting their teams’ ability to exceed expectations.
We have carefully architected Valintry with these concepts at our core, and we invite you to hold us accountable to these tenets.